Privacy Policy

NetDB Services Sdn Bhd (“NetDB”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website at https://netdbservices.com and any of our related services (collectively, the “Services”).

1. Information We Collect

We collect data in the following ways:

a. Information You Provide to Us

Depending on your interactions with our Services, we may collect the following data:

Personal information (e.g., name, email address, phone number)
Login credentials and account settings
Information submitted via forms, contact pages, course enrollments, or customer support
Payment information (processed via secure third-party gateways)

b. Information We Automatically Collect

When you use our Services, we automatically collect:

Device type, browser, IP address, and operating system
Usage data (e.g., pages visited, time spent, features used)
Referring and exit pages

2. How We Collect Your Information

We use technologies such as:

Cookies and similar tracking tools
Web beacons
Analytics services (e.g., Google Analytics)
Advertising partners for retargeting and ad optimization

You may manage your cookie preferences through your browser settings or by visiting:

3. How We Use Your Data

We may use your data to:

Provide, maintain, and improve our Services
Respond to your inquiries and support requests
Send administrative messages, updates, and confirmations
Deliver personalized content and marketing (if opted-in)
Enable communication from instructors or customer success teams
Send push notifications (you can disable via your device settings)

4. Your Choices & Rights

You have the following choices:

Access & Update: You may log into your account at any time to update your personal details.
Marketing Communications: You may opt out from promotional emails via the unsubscribe link or your account settings.
Cookies & Tracking: Use browser/device settings to manage cookies or disable location tracking.
Account Deletion: You may request to delete your account by contacting us directly at info@netdbservices.com.

Please note, we may still send you non-promotional communications such as service notifications, security alerts, and legal updates.

5. Children’s Privacy

We do not knowingly collect personal data from children under:

13 years of age (globally)
16 years of age (in the European Economic Area)

If we discover we have inadvertently collected data from a child under the specified age, we will promptly delete such information. Parents or guardians may contact us at info@netdbservices.com for assistance.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure. If you believe your interaction with us is no longer secure, please contact us immediately.

7. Third-Party Services

We may integrate with third-party platforms for payments, analytics, or content delivery. These platforms have their own privacy policies. We encourage you to review their policies for further information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified on our website or by email. Continued use of our Services after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact:

NetDB Services Sdn Bhd
Email: info@netdbservices.com
Website: https://netdbservices.com

NetDB Services